Skip to main content

A public debate about privatisation

Yesterday I tweeted from the Financial Times. I subscribe to the FT, so perhaps that's not too surprising.

Martin Wolf is their Chief Economics Commentator and has seen sufficient economic shocks during his life as a journalist to deserve to be listened to when he writes as he did;

"We almost certainly [...] need to take the provision of at least some essential public services out of the hands of privatised businesses."

He has also commented, a week ago, on some of the effects of the pandemic on countries already struggling, saying;

"in emerging and developing countries, the crisis threatens severe underfunding of important health and welfare programmes"

I am not here to heap peons of praise upon his already "be-jewelled" shoulders. Others can do that. But he does alert us to the need for radical public policy and practice shifts.

I have not seen him commenting on the merger of the UK's Foreign Office with the Government's international aid efforts. But I would be surprised if he did not regret the proposed moving of moral action, the provision of aid, into the sphere of international power plays.

Will the UK Prime Minister receive a Christmas card from Martin Wolf this year? Probably not.

My own exposure to the workings of some state-owned companies as a Government Minister has left me with views on the matter of their successes and limitations. As the saying goes; experience is the greatest teacher.

Scottish Water is an exemplar in its industry. I saw it innovating in the detail of how is discharged its duty to deliver potable water across our country. And how, through its commercial arm, it competed with some success in providing water services in the English market.

But for state and consumer, the easiest success to measure is that it costs less to buy your water from them than from privatised companies south of the border.

Like other companies, it has to look to its shareholder, the Government on behalf of the citizens, for much of its funding. But in turn, it delivers dividends and repays its debts.

Is it perfect in every detail of its operation? No - but it sits firmly near the top ranking by any measure of ethical standards and business efficiency. Occasionally, its dialogue with local communities has seemed to focus too much on speaking rather than listening. Its communications have perhaps been lacking in the "plain English" which would aid understanding of its actions. But on this, it seems to be on an upwards curve of achievement.

Like any other company, it has to pay a fair salary to those who work there. In an age of grossly excessive, yep - that's my judgement call, pay for too many public company chief executives, the reward that comes with being the companies boss might seem modest.

Like many companies, there is a plan to link senior rewards to performance. Not the crude link that many PLCs apply of a constantly rising share price. There is an "Annual Out-performance Incentive Plan" which measures under four headings:
  • 40% - Regulated Profit before tax ex. depreciation
  • 25% - Customer service OPA performance
  • 25% - Customer experience measure
  • 10% - Customer Benefit – Overall Measure of Delivery
Its priority to customers over shareholders is a key differentiation from the private sector.

The three top executives earn in the range in the range £274,000 to £366,000 (source: page 55 https://www.scottishwater.co.uk/-/media/ScottishWater/Document-Hub/Key-Publications/Annual-Reports/240619ScottishWaterAnnualReport1819.pdf).

The size of the company can crudely be seen in its net assets which are £5.377 billion.

For Thames Water, a privatised commercial company, the comparable figure (source: page 14 https://beta.companieshouse.gov.uk/company/02366623/filing-history/MzIzOTAxMjM1OWFkaXF6a2N4/document?format=pdf&download=0) is £2.377 billion. Some care required here as Thames Water employs no one. The directors are paid by Kemble Water Holdings (whose net assets are a minus figure of £1.372 billion) who own Thames.

The highest-paid director at Kemble gets £325,000 (source: page 62 https://beta.companieshouse.gov.uk/company/05819262/filing-history/MzIzOTAxMjM2NWFkaXF6a2N4/document?format=pdf&download=0).

So a private water company about half the size of Scottish Water pays its boss about the same.

Now it's as well for me to state that I am not an accountant. But I have read many annual reports over the years. Let's just let the numbers speak for themselves. We are paying well at Scottish Water but not excessively.

The difference lies in the outcomes which are incomparably better. One has as its central purpose the delivery of a public good. The other exists to make money and delivers a public good only as a means to make a profit.

Does that mean that a company owned by a government on behalf of the people will always do better than one in the private sector? Hardly.

Those of us old enough to remember British Rail would shudder to think about a return to their lack of achievement. But probably be quite prepared to un-botch the hotch-potch disarray of companies that can equally make a mess of things today. Londoners on commuter routes could well-informed comment.

But I think when the FT starts to question the effects of privatisation, maybe the rest of us should join the conversation.

I suppose that brings us back to the stars of the public sector that are the four National Health Services in the UK. They have gone through some tough years in England where constant fragmentation, re-merging, changes in oversight, have demoralised staff, cost money and lowered performance from what could have been achieved.

But when one looks at bills of over a million dollars for a fortnight's stay in the US system should one catch COVID-19, one realises two things. Our systems work; theirs doesn't. Ours are cost-effective; theirs taxes the ill beyond the point of despair.

Are they perfect? No system developed by, and dependent on, people can be.

The pandemic has forced many overdue changes in working practices which should become permanent. For rural areas, in particular, remote consultations should become the norm for most first contact with primary care. That helps deploy medical practitioners far beyond the boundaries of a traditional medical practice.

My mother, my GP father's secretary, receptionist, first-line triager, albeit a trained teacher, not a nurse, was used to phone around country locations to find the doctor. That's how emergencies were once handled.

The pandemic emergency has taken us further down the improvement road.

And will inform discussions about who should provide public services.

Comments

Popular posts from this blog

Real World 1 : Virtual World 4

Thursdays would normally be interesting and busy days. First Minister's Questions are not merely an opportunity to raise important issues of the day. They are also the premier public event in Parliament's week. Yes, it can be a bit boisterous on occasion. To the extent that I generally phone my spouse to get her feedback. Often those of us sitting in "the body of the kirk" don't hear some of the detail. By contrast the microphones of whoever the protagonists are will pick up what's said with a clarity that enables those watching at home to hear what we don't. The virtual sessions of FMQs are serving their purpose very well. Albeit that shouting from the sidelines in the chamber is now translated to MSPs shouting at their computer at home. It's functional but strangely lifeless. Today we move on to a virtual question time for backbenchers. Four Cabinet Secretaries will be available for an hour of questioning. Unlike the normal sessions in t...

Blood

Warning to the sensitive. There is some talk of blood today. Not human blood so.. Cats are omnipresent in our house. Even when physically absent, the great outdoors is a big pull for them; they remain in our minds. Our two, Donald and Madelaine, have a truce with Mr Socks who lives next door. He regularly visits for a chat with them and sits on our right-hand gatepost. Ours sit on the other side and silently commune with him. There are some disruptive influences. A red monster appears from time to time and, if spotted, is vigorously chased from her domain by Madelaine who is no more than half his size. But then that's the way she is. Her most impressive defence has been against a local dog fox. She stood on the back step, every hair on full alert so that she looked twice her normal size, waving an armed paw only some two or three feet from his muzzle. Her mouth was open so that her full set of teeth were to be seen complementing a basso profundo growl accompanied by a serio...

Memories

I wrote a couple of days ago about finding during my daily walk a potential relative of my spouse's, Alexander Lobban, on the War Memorial at Ordiquhill Church. As we remember VE day 75 years ago, it is proper to think about all who we lost in wars. I just haven't had time to pin down what the link, if any, is to her, but I do know that he did not come from a monied background. His father was a widower aged 69 years when he married a spinster of 20 in 1882. It is a further 10 years before he is born, by which time his 79-year-old father is described as a retired farmer and a pauper. A year earlier in the 1891 census, there are four further children aged, eight, six, four and two to this 78-year-old and his 28-year-old wife. Looking through my family research, and only looking for men who died in 1916 at Flanders, from where the idea of the red poppies we wear in November in remembrance come, I find seven entries. My relatives among them are a cousin from Durham, another...